Date of Award
2014
Publisher
North Dakota State University
Document Type
Master's Paper
Degree Awarded
Master of Science (MS)
Program
Computer Science
Department
Computer Science
College
Engineering
Faculty Advisor
Li, Juan
Description
With efficiency being a driving force in today’s ecommerce, emails have become a major form of communication. However, deciphering information from these emails has been a be-labored task. With every email containing proprietary information, handling this information has become an arduous task that requires money, time and effort. To tackle this ecommerce problem, a computerized solution is important to expedite the extraction of information. In this paper, we have applied Named Entity Recognition, different rules and algorithms to extract important information from emails. The proposed solution tackles challenges revolving around tabular and natural language formats, which are the largest formats used for email communication. Use of this solution makes business easier to navigate through a variety of attachments: PDF, Word, and Excel. The proposed application has been applied on a dataset supplied by a Transportation company by which the results have been captured.
Recommended Citation
Sen, Souvik, "Critical Information Retrieval from Emails" (2014). Computer Science. 313.
https://digitalcommons.ndsu.edu/computer-sci/313
Rights
NDSU Policy 190.6.2
Rights Link
https://www.ndsu.edu/fileadmin/policy/190.pdf
Handle Identifier
https://hdl.handle.net/10365/24755