Date of Award
2019
Publisher
North Dakota State University
Document Type
Thesis
Degree Awarded
Master of Science (MS)
Department
Industrial and Manufacturing Engineering
College
Engineering
Faculty Advisor
Farahmand, Kambiz
Description
ISO 9001: 2015 is the latest edition of the Quality Management System from the International Standard Organization. One of the most noticeable changes about the new edition is the emphasis on risk-based thinking. This study introduces a template for developing a Quality Manual and a systematic approach to Risk Assessment using a risk-based decision-making framework embedded in the Quality Management System. An extensive discussion on decision-making, risk and opportunity analysis is provided with the aim of developing a seamless integration between QMS, risk analysis, and decision-making. This study proposes a decision-making framework that aligns ISO 9001 requirements with the decision-making process. The proposed decision-making methodology is aimed specifically at product and service selection. A case study is used to demonstrate the methodology.
Recommended Citation
Mostafa, Mahmoud Hesham Ahmad Shawky, "ISO 9001: 2015 Quality System Manual Development and Implementation for Business and Commerce with Expanded Emphasis on Risk Management" (2019). Industrial and Manufacturing Engineering. 11.
https://digitalcommons.ndsu.edu/indust-manufac-engineering/11
Rights
NDSU policy 190.6.2
Rights Link
https://www.ndsu.edu/fileadmin/policy/190.pdf
Author ORCID Identifier
0000-0002-2496-7668
Handle Identifier
https://hdl.handle.net/10365/31638